Customer Privacy

Commitment to Privacy

Your financial privacy and the security of your other non-public information are important to us. We therefore hold your financial and other non-public information in strictest confidence. Federal regulations allow disclosure of such information by us only in certain situations. Examples of these situations include law enforcement or legal proceedings or when such information is requested by a Farm Credit System institution with which you do business. In addition, as required by Federal laws targeting terrorism funding and money laundering activities, we collect information and take actions necessary to verify your identity. Consequently, we may disclose any information, including personally identifiable information, we deem necessary, in order to comply with any applicable law, regulation, legal process or governmental request.

Security of Personal Information

We maintain strict security standards and procedures to help prevent unauthorized access to confidential information about you. We also incorporate physical and electronic safeguards and make every effort to protect the security of your personal information. Our Web site is hosted on secure servers. Any information collected by us is stored in private files behind a firewall designed to protect your information by denying unauthorized access by outside users.

We have policies and procedures to govern the proper handling of personal information and train our employees on their responsibility to protect your confidential information.

We may use third party suppliers and/or service providers to facilitate our services. We do not authorize these suppliers or service providers to retain, disclose or sell your information to third parties.

Information We Collect

When you visit our Web site you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and Web site use information collected on an aggregate basis as you and others browse our Web site.

We collect and store the following information about you when you visit our Web site:

  • The name of the Internet domain from which you access the Internet (for example, "aol.com" or "earthlink.net")
  • Your IP address (this is usually assigned by your Internet Service Provider or by your local system administrator)
  • The date and time you access our site
  • The browser version you use
  • The pages you visit on this website
  • This information does not identify you personally.

Also, the CoBank Web site makes use of cookies to ‘remember’ visitors when they return to the site. A cookie is a small amount of text sent from a Web site to a visitor's computer while visiting the site. The cookie is stored on the visitor's hard drive. CoBank uses discreet information stored in cookies in order to provide a customized user experience. You can set up your Web browser to prevent cookies from being sent.

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our response. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

Security and Intrusion Detection

To ensure the security and availability of the CoBank owned and managed web sites, we employ several solutions to monitor network traffic, server loads, and to identify unauthorized attempts to access or damage the site.

Unauthorized attempts to access, alter, or damage this site are strictly prohibited, and may be punishable under law.

External Links

Links to third party Web sites on this site are provided solely as a convenience to you. If you use these links, you will leave this site and our Privacy Policy is no longer in effect. CoBank does not endorse, sponsor, or otherwise have any control over the operation or the contents of third party Web sites accessed through this website. CoBank is not responsible for, and assumes no liability associated with, the practices employed by third party Web site owners. Your browsing and interaction on any other Web sites, including Web sites which have a link on the CoBank Web site, is subject to that third party Web site's own rules and policies. Please read over those rules and policies before proceeding.

Effective Date

The policy was last modified on April 30, 2009.

We may revise this policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy.